substrate.Outstanding care. A personal connection.
BOOKING PILOT · Use fictional booking details while testing. Requests need manager approval. This is not an emergency or same-day care service.

SUBSTRATE · CARE, WITH YOU IN MIND

Choose a person.
Request the support you need.

Meet our carers, tell us what matters to you and request a visit. Pro Care Homes Ltd checks your needs, the carer’s suitability and availability before approving a booking.

1. Meet your carer2. Request your visit3. Manager confirms

At least 24 hours’ notice · no online payment · price agreed before approval

Explore the booking journey with fictional people →

Loading secure sign-in…

A PERSON, NOT JUST A TIME SLOT

Meet the carers

Choose a profile to learn about their experience and skills. Requesting a carer does not reserve their time until a manager approves.

Loading published profiles…